Ainsworth Payments LLC|Effective September 18, 2026
Ainsworth Payments LLC (“Ainsworth,” “we,” “us”) is an independent sales organization. We help businesses apply for merchant accounts with sponsor banks, acquirers, and payment processors. We also work with referral partners and agents who introduce merchants to us.
This policy explains how we handle personal information when you:
This policy does not cover the sponsor banks, acquirers, processors, and other companies that receive your application. They handle your information under their own privacy policies.
We do not collect, process, or store payment card data. We are not part of the payment flow. Your customers’ card numbers never pass through our systems.
On the Site. When you submit an application form on the Site, we collect your name, email address, phone number, company name, website, the industries you work in, your current processing situation, approximate monthly volume, how you heard about us, and anything you write in the notes field. Agent applicants also tell us their current ISO and typical deal flow.
In the Portal, when you apply for a merchant account.
If you are a referral partner or agent. We collect your contact and company details, the agent agreement you sign, tax forms such as IRS Form W-9, and the information we need to pay you.
In the Portal we use two cookies, and both are essential. One keeps you signed in. The other is short-lived and remembers the email address you used to sign in, so you don’t have to retype it. We also keep security records: IP addresses used to limit repeated sign-in requests and to log downloads of secure document packages, and an audit trail of actions taken in each account. If the Portal hits an error, we receive a technical error report. We strip form contents, cookies, and request headers from those reports before they leave the Portal. When you sign a document inside the Portal, our e-signature provider may set its own cookies.
On the Site we use a cookieless analytics service. It counts page views and records general information such as the referring site, browser and device type, and approximate location derived from your IP address. It does not use cookies and does not follow you to other websites.
We do not use advertising cookies or ad trackers on the Site or in the Portal. Because we do not track you across third-party websites, the Site does not change its behavior in response to “Do Not Track” signals.
We use personal information to:
Automated tools. We use automated tools to read information from documents, to check applications for missing or inconsistent information, and to review merchant websites. Our staff review the results. People at Ainsworth decide whether and where to submit an application. The banks and processors that receive it make the approval decision.
We keep application information, documents, signed agreements, and the related audit trail for as long as we have a relationship with you. After that, we keep them for as long as needed to meet legal, tax, bank, and card-network record-keeping requirements, to resolve disputes, and to enforce our agreements.
Technical records are kept for much shorter periods. Sign-in links are deleted about 30 days after they are used or expire. Records used to limit repeated sign-in requests are deleted within about a day. Routine notification and system records are deleted within 30 to 90 days. Download records for secure document packages are deleted after about 180 days. Encrypted backups are kept on a rolling schedule of up to 12 months, so deleted information can remain in backups until they expire.
We use administrative, technical, and physical safeguards designed to protect personal information. Information is encrypted in transit and at rest. The most sensitive fields, including Social Security numbers, dates of birth, government ID numbers, tax ID numbers, and bank account numbers, get an additional layer of encryption inside our database. Documents are kept in private storage with no public links, and every download passes an access check. Access to the Portal is limited by role, and changes are recorded in an audit trail. When we deliver application packages to a bank, we use password-protected links that expire.
No system is perfectly secure. If you believe your Portal account or your information has been accessed without authorization, contact us right away.
To make a request, email us at the address under Contact us.
The Site and Portal are for businesses and the adults who own and operate them. They are not directed to anyone under 18, and we do not knowingly collect personal information from children.
We operate in the United States, and the information we collect is stored and processed in the United States.
If you apply from Canada. Your personal information will be transferred to and stored in the United States, where it is subject to U.S. law and may be accessible to U.S. courts and authorities. We will also share it with the Canadian acquirer that receives your application. You may ask us for access to your personal information or ask us to correct it by contacting us at the address under Contact us.
The Site and Portal may link to websites we do not control, including those of banks, processors, and our sister company, QuickRefund. Their privacy practices are their own.
We may update this policy from time to time. We will post the updated version here and change the effective date. If a change is material, we will also notify Portal users by email or with a notice in the Portal.